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FAQs


Using live interactive tools and AI, Esme Learning is transforming the experience of group collaboration through its proprietary, breakthrough technology platform.


The most effective learning experiences occur in small groups who are engaged in problem solving, creative tasks, or complex decision making. In an online work environment, when people lack conversational cues, it’s hard for teams to build rapport and be successful.


Esme Learning’s platform changes the way team members interact in real-time, while video calls are happening. It uses AI to analyze online conversation dynamics and provide real-time personalized feedback to each participant to ensure that the exchange of ideas is not dominated by a single person, and that the conversation is as inclusive as possible. Simple on-screen cues guide participants to more effective team interactions.

You may pay your course fees in one upfront payment via credit or bank card, or you may opt to split payment in two or three installments. A 5% administrative fee will be added to any split payments. Financing options are also available for select courses and programs. For more information, schedule a call with a learning advisor.

Recognizing that working executives require fast and efficient methods of upgrading their skills, Esme Learning has blended art and science to produce an online learning platform that drives results.


We leverage cognitive and neuroscience research, personalised and individualised success coaching, and next-generation artificial intelligence technologies to enhance the learning experience--resulting in a course completion rate that is 30x higher than our competitors.

Helping employees upgrade their skills benefits employers and employees alike. Many organizations offer tuition reimbursement programs as it is easier to retain top talent, and investing in up-skilling can be more cost-effective than hiring new staff. For employees, taking advantage of your employer-sponsored tuition programs is the perfect way to build skills while also building value for your company. For tips on how to speak with your employer about tuition reimbursement, click here.

Upon choosing your course or programme of interest, you will be guided through the registration process. There is no fee to apply to any of our courses or programmes.

As part of our commitment to your professional development, Esme Learning offers you up to a two-week period to change your course start date or request your money back if you’re not fully satisfied.


To qualify for a deferral of your course start date, or to cancel your enrollment and receive a refund of your course fee, your request would need to reach our Success Team before the end of Module 1. For more information, please read our Terms and Conditions.

Technical

You only need your computer, internet access with Firefox/Chrome for Riff (not Internet Explorer) and Adobe PDF reader. We will send you your login details for the site and in the first week of the Programme we will do a virtual orientation to familiarise yourself with the site and to meet your peers.

Our general approach in an academic learning environment is that if it is sensitive, don't share it. You will have seen that in our terms and conditions we have included a clause for IP protections. You can choose to work in a team with only your colleagues from your company, or you can opt to work alone once the programme starts. However, we cannot guarantee secrecy and we suggest if you have something top-secret, we would suggest that you don’t disclose it in a public forum like an online class.

Do you still have more questions?


Please email us on customerservice@esmelearning.com or schedule an appointment to speak with us here.

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